Terms & Conditions

Terms & Conditions

Effective Date: October 1, 2025

Welcome to BoatToad.com (“we,” “our,” or “us”). By using our website or purchasing from our online store, you agree to the following Terms & Conditions. Please read them carefully before placing an order or accessing our services.

1. General

  • All products sold on BoatToad.com are intended for personal use only and not for resale unless expressly agreed upon in writing.
  • We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page.

2. Product Information

  • We make every effort to display our products, descriptions, and ingredients accurately.
  • Because our items are handcrafted and freeze-dried in small batches, slight variations in size, weight, and appearance may occur.

3. Ordering & Payment

  • By placing an order, you confirm that all information provided (including payment and shipping details) is accurate.
  • All payments must be received in full before products are shipped.

4. Shipping & Delivery

  • Orders are typically processed within [X] business days.
  • We are not responsible for delays caused by carriers, weather, or incorrect shipping addresses provided by the customer.

5. Return & Refund Policy

Because our products are food items, all sales are final. For health and safety reasons, we cannot accept returns.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We may offer a replacement or alternative solution depending on the circumstances.

Refunds are generally not provided except in rare cases where no other resolution is possible.

6. Allergies & Liability

  • Customers are responsible for reviewing ingredient lists before purchase.
  • We are not liable for allergic reactions or health issues resulting from product consumption.

7. Limitation of Liability

  • To the maximum extent permitted by law, BoatToad LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Contact

For questions or concerns about these Terms, please contact us:
📧 support@boattoad.com
🌐 www.boattoad.com/contact–us